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Installer/Lead Installer

all locations

Individuals selected for these opportunities will be responsible for delivery and assembly of the many products that PMC represents while maintaining quality standards for professionalism, teamwork, installation guidelines, attendance, and customer service. Individuals in this position take direction from the Customer Representative and ensure quality and consistency to our customer.

 Responsibilities include:

  • Completion of deliveries and installations on schedule and within budget and to customer expectations.

  • Communication with the customer regarding deliveries and keeping them informed.

  • Following Company procedures, policies, dress code, and safety procedures at all times.

  • Serve as on-site technical expert for job site problem resolution.

  • Completion of additional work authorization forms to cover all changes and customer requests.

  • Provide daily job status to the customer representative for assigned tasks.

  • Other duties as assigned by the customer representative.

Required Skills, Experience, and Education include:

  • Extensive knowledge of Haworth, Knoll, and Herman Miller systems.

  • Understanding of the installation process and the desire to stay current on new products.

  • Strong mechanical and construction skills.

  • Ability to communicate effectively, in both oral and written form, in one-on-one and group settings.

  • Ability to behave professionally and courteously at all times.

  • Ability to operate a forklift (certification a plus).

  • A minimum of a high school diploma or GED preferred.

Other requirements include:

  • Ability to manually lift up to 50 pounds.

  • Availability and willingness to work overtime to meet customer commitments.

  • Willingness to spend 100% of the time in the field, as part of the team or in training.

  • Ability to pass pre-employment background screenings and DOT certification.

  • Must possess and maintain a valid driver’s license.

Interior Designer

charlotte & Raleigh, nc; columbia, sc

The individual selected for this opportunity will be responsible for providing primary and ancillary support in the plan, design and furnishing of commercial interior design projects. With minimal guidance, this position will coordinate projects at varying stages of planning and implementation. This includes design that is practical, aesthetic, ergonomic and conducive to its intended purpose. The designer will collaborate with the sales team and customer to develop a needs assessment, determine the scope of work and create accurate renderings and specifications resulting in creative, cost effective design solutions.

Responsibilities of this role include:

  • Product research & selection to provide creative solutions to each new opportunity.

  • Fabric/finish research.

  • Customer budgets and presentations.

  • Complete on time, and accurate specification of product solutions.

  •  Negotiation, collaboration and relationship building abilities with both internal and external partners.

Required education, experience & skills include:

  • Bachelor’s Degree in Interior Design.

  • 4+ years’ experience directly in design role, or related field.

  • Experience in AutoCAD Systems.

  • Proficiency in Microsoft Office (Word, Excel, Outlook and Power Point).

  • Proven organizational and follow-through skills.

  • Ability to adapt to shifting priorities and work well under deadlines.

  • Effective communication and people skills.

  • Clear judgment and problem-solving abilities.

Project Manager

charlotte, nc

The Project Manager position supports the sales process by managing the furniture and/or architectural interiors order and installation process. The polished professional selected for this opportunity will be responsible for handling projects from conception to completion.

Responsibilities of this role include:

  • Accurately completing site surveys to obtain valid labor quotes.

  • Confidently representing yourself and PMC during presentations and customer interviews.

  • Creating project plans (including overall timeline) and installation schedules for projects.

  • Scheduling install resources to budget.

  • Planning project sequence/delivery using TAGS and delivery date requests.

  • Field verifying dimensions and electrical/data interface locations.

  • Preparing complete, accurate installation packets.

  • Conducting pre- and post-installation meetings with project team, especially Lead Installer.

  • Managing customer expectations during installation.

  • Consistently communicating job status with customer, salesperson, architect, GC, and other trades.

  • Coordinating install activities with other trades.

  • Monitoring installations. Raising concerns when appropriate, and documenting issues and scope change.

  • Thorough understanding of all Haworth products and other major vendor lines.

  • Application review of typicals and specification checks.

  • Preparing and responding to RFI’s; Issuing COR’s as needed.

  • Resolving punch expediently through case management.

Ideal candidates will possess the following:

  • Outstanding communication and organizational skills.

  • Leadership qualities to motivate the project team.

  • Ability to prioritize competing deadlines.

  • Proficiency in Microsoft Office (Adobe Acrobat, Excel, MS Project, and Outlook).

Education/Experience requirements include:

  • Minimum of 5 years of commercial furniture experience; design or construction experience a plus.

  • Availability to work overtime hours and travel as needed to meet customer expectations.

  • Bachelor’s degree preferred.

Service Advocate/Coordinator

charlotte & raleigh, nc

The Service Advocate/Coordinator is a key member of our team who works directly with customers to fulfill service requests. They are responsible for monitoring and responding to service requests, ordering parts as needed, scheduling installation, and invoicing.

Responsibilities of this role include:

  • Receiving work orders and requests from clients.

  • Determining parts or items needed to fulfill requests.

  • Creating and providing parts and labor quotes to clients.

  • Obtaining necessary approvals.

  • Placing orders with manufacturers.

  • Monitoring status of orders and communicating with client.

  • Creating necessary installation paperwork for the installation team.

  • Scheduling installation with internal operations team and client.

  • Managing customer warehouse stock.

Skills, Knowledge, and Qualifications required include:

  • Effective verbal and written communication skills.

  • Microsoft Office proficiency.

  • Effective math skills and ability to correctly calculate the cost of goods and services.

  • Exceptional organizational skills and ability to handle multiple priorities.

We are building an extraordinary company and looking for talented, energetic and motivated individuals to join our unique environment. If you are looking for a company that is truly different, come join a company that rewards authenticity and supports energy with a passion.

We recognize the values of leadership, integrity, and relationships in our everyday service to our customers as well as in the inspiring and meaningful culture we create for our employees. We are proud to offer great benefits, compensation, and opportunities to learn and grow.

PMC is an Equal Opportunity Employer by choice.